OA Connect blog

AI chatbot launches, features and guides

What is new in OA Connect, how each feature works, and practical ideas for answering customers, capturing leads and handing over to your team.

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Mo the plumber catching coins labelled Hot, Warm and Cold

featureslead generation

AI lead scoring: how OA Connect ranks every chat Hot, Warm or Cold

Describe in plain words what a good lead looks like, and every finished conversation gets a 0 to 100 score, a Hot, Warm or Cold label and a short summary.

September 3, 20261 min read