Olive reads your documents
Upload PDF, Word, CSV or HTML files and she answers from them, with sources.
AI chatbot for business websites
An AI chatbot for your website that answers, qualifies and hands over leads, around the clock
OAConnect is a no-code AI chat agent for your website. Trained on your own documents, it answers customer questions 24/7, looks up live data, captures and scores leads, and passes the conversation to your team the moment a person is needed.
Answers from your documentschatbot trained on your own content, with sources
Checks live datadatabase, API and CRM integration
Hands over to your teamAI to human handover with the full conversationOr see it on a live demo site. Start a free 30-day trial of every module: sign up and sign in instantly, with no approval wait.
See it in action
Watch OA Connect answer, score and hand over a lead
A visitor asks a question, the assistant answers from your documents with the source, books the appointment, scores the lead and brings in your team when a person is needed.
Meet the crew
Meet the OA Connect crew, explained in 30 seconds
Connie the robot chats with every visitor. Behind her, Olive reads your documents, Mo catches and scores every lead, Dex gets you installed in one line, and Kit brings in your team when a person is needed.
Mo catches and scores every lead
Hot, Warm or Cold with a 0 to 100 score and a short summary for your team.
Kit brings in your team
Refunds, complaints or a request for a person go straight to your live inbox.
AI chatbot features
Everything between a visitor's first question and your team's reply
One AI customer support chatbot for your website: the knowledge behind it, lead capture, and the team workflow after it.
Chatbot trained on your documents
Train the chatbot on your own data: upload PDF, Word, text, Markdown, CSV or HTML files. The AI agent answers from them and shows which document each answer came from.
No-code install: one script tag
Add the chatbot to your website with a single script tag, no developers needed. It works on plain HTML, WordPress, Shopify, Wix, Webflow, React and Next.js, and updates roll out from our server.
Live data, API and database integration
Connect a database (PostgreSQL, MySQL, SQL Server, MongoDB), a REST API or a CRM webhook. The chatbot can look up bookings, orders or availability, and changes happen only after the customer confirms.
AI to human handover and live inbox
When a visitor asks for a person or raises a refund, complaint or security concern, your team sees the chat in a shared live inbox, takes over with typing indicators and unread counts, and can hand back to the AI.
Lead capture and lead scoring
Conversational lead capture turns contact details shared in chat into leads. Describe in plain words what a good lead is, and each finished chat gets a 0 to 100 score, a Hot, Warm or Cold label and a summary.
Meeting and appointment booking
Let visitors book through the chat. The assistant connects to Zoom, Google Meet and Calendly, and every booking is saved as a lead.
Rich chat: file upload, maps and choices
Optional modules let visitors attach images, videos and documents, see routes with driving distance on a Google map, and tap choices instead of typing.
White-label chatbot: your brand, not ours
Set your logo, assistant picture, launcher (animated ones included), colors, fonts, welcome message and starter buttons, and hide "Powered by", with a live preview.
Team roles, CRM leads and follow-up tasks
Invite people as Owner, Admin, Manager, Human agent or Viewer. Leads move into a pipeline and turn into follow-up tasks so nothing waits unnoticed.
Chatbot analytics you can read
See chat sessions, visitor messages, handovers, leads captured, the most-used documents and the questions customers ask most. Open any session to read the transcript.
How it works
Add an AI chatbot to your website in four steps
Test everything in the dashboard first. Nothing reaches your visitors until you activate the agent.
1
Create your workspace
Sign up and our team approves your business. You become the Owner.
2
Teach your agent
Train it on your documents, set its tone and connect the data it may use.
3
Test, then install
Chat with it in the built-in test chat, then copy one line onto your website.
4
Run the conversations
Watch chats and leads live, take over when a person is needed, and follow up.
Install
Add a chatbot to your website with one script tag
No code to host. Your dashboard shows the exact snippet for each agent, ready to copy.
- Locked to your domains. Each agent has an allowed-domains list, so the chat only runs on your sites.
- Knows logged-in customers. Pass a signed identity from your server and the agent knows who it is talking to.
- Fixes reach you automatically. The widget loads from our server, so improvements need no change on your side.
<!-- paste before </body> -->
<script src="https://chatbot.optimalagents.ai/widget.js"
data-agent-key="YOUR_AGENT_KEY" async></script>
<script src="https://chatbot.optimalagents.ai/widget.js"
data-agent-key="YOUR_AGENT_KEY" async></script>
Use it for
AI chatbot for any business conversation that starts on your website
Because the agent reads your documents and your systems, one platform covers very different businesses.
Clinics and dental: appointment booking chatbot
Real estate: property enquiry and lead qualification chatbot
Banks, lending and fintech: loan enquiry chatbot
Education: admissions enquiry chatbot
Hotels and resorts: booking enquiry chatbot
Car dealerships: test-drive booking chatbot
Moving companies: instant quote chatbot
Ecommerce and retail: product and order support chatbot
After-hours customer enquiries
Multi-location store locator chatbot
From the blog
Launches, features and guides
See what is new in OA Connect and how each feature works.
FAQ
Questions, answered
Short answers about how OAConnect works.
What is OAConnect?
OAConnect is a platform for AI chat agents on business websites. The agent answers visitors from your own documents, can look up live data, captures and scores leads, and hands the conversation to your team when a person is needed.
How do I add the chatbot to my website?
Copy one script tag from your dashboard and paste it into your site. It works on plain HTML, WordPress, Shopify, Wix, Webflow, React and Next.js. Updates roll out from our server, so you never host or update any code.
Can the chatbot use my own information?
Yes. Upload documents (PDF, Word, text, Markdown, CSV or HTML) and the agent answers from them and shows which document an answer came from. You can also connect a database, a REST API or a CRM webhook for live data.
Is my database safe?
The AI model never receives your database passwords or API keys. Lookups use a read-only login, stored credentials are encrypted, and changes such as creating or cancelling a booking only happen after the customer confirms.
What happens when the assistant cannot help?
When a visitor asks for a person, or raises something like a refund, a complaint or a security concern, the chat is handed over. Your team sees it in a live inbox, takes over with typing indicators and unread counts, and can hand the chat back to the AI.
Can I limit where the chat appears?
Yes. Each agent has an allowed-domains list, so the chat only works on your own websites. For logged-in customers you can pass a signed identity so the agent knows who it is talking to.
Which AI models does it use?
The platform connects to Google Gemini, Anthropic Claude and OpenAI-compatible models. The model for your business is assigned by the platform team, so you do not manage AI keys yourself.
How do I get access?
Create a workspace on the sign-up page and sign in straight away, with no approval wait. Every new business gets a free 30-day trial of all modules, so you can create an agent, add knowledge and test it in the built-in test chat before installing it on your site.
Is there a free trial, and how does billing work?
Yes. Every new business gets a free 30-day trial with all modules unlocked. When it ends, choose a plan and pay securely with Razorpay; plans renew automatically and you can cancel any time. Our team can also activate an account by hand.
Is OAConnect a no-code AI chatbot?
Yes. You upload your documents, set your branding and paste one script tag. There is no development project, and your team stays in control of the content.
Can I train the chatbot on my own documents and website?
Yes. Upload PDF, Word, text, Markdown, CSV or HTML files and the chatbot answers from them, showing the source of every answer. You can add live data from a database, REST API or CRM on top.
Can the chatbot book appointments and meetings?
Yes. With the meetings module it connects to Zoom, Google Meet and Calendly, and every booking is saved as a lead. It can also create, change or cancel bookings through your own booking API after the customer confirms.
Is it a white-label chatbot?
Yes. Use your own logo, colors, fonts, assistant picture and launcher, and hide the "Powered by" label.
How is OAConnect different from a generic live chat widget?
A generic widget only passes messages to your staff. OAConnect answers customers itself from your content, checks live data, qualifies leads and hands over to a person only when needed.
Is the chatbot GDPR, UK GDPR and PIPEDA friendly?
The chat asks visitors to accept your privacy notice first, credentials are encrypted and lookups are read-only. Compliance depends on your setup, so see our Security and Privacy pages for details.
Ready to put an AI chatbot on your website?
Create your workspace, train the chatbot on your business and test it before a single visitor sees it.