OA Connect blog

AI chatbot launches, features and guides

What is new in OA Connect, how each feature works, and practical ideas for answering customers, capturing leads and handing over to your team.

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Olive the owl reading documents that fly into a book

featuresknowledge base

Train your chatbot on your own documents: PDF, Word, CSV and more

Upload your files and the AI agent answers from them, citing the document behind every answer. Here is how the knowledge base works and how to get the best answers.

August 20, 20261 min read