Home / Blog / Rich chat: file uploads, Google Maps and meeting booking
Rich chat: file uploads, Google Maps and meeting booking

Optional modules let visitors attach photos and documents, see routes with driving distance on a map, tap choices instead of typing and book meetings through Zoom, Google Meet or Calendly.
A good conversation is more than text. OA Connect's optional chat modules make the widget as useful as a short phone call.
File upload
Let visitors attach images, videos and documents: a photo of the item to be moved, a damaged part, a document to check. Files are stored for your team and shown in the conversation.
Maps and driving distance
The agent can show a route on a Google map with the driving distance, which suits movers, dealerships, clinics and any multi-location business that gets "how far are you?" questions.
Tap-to-select choices
Instead of typing, visitors tap a choice: a service, a time slot, a location. Fewer typos, faster answers, higher completion.
Meeting and appointment booking
With the meetings module the assistant connects to Zoom, Google Meet and Calendly. Visitors book a meeting right in the chat and every booking is saved as a lead. For appointments in your own system, the agent can create, change or cancel bookings through your booking API after the customer confirms.
Turn on only what you need
Modules are switched on per business, so the widget stays simple until you add what you want.
Try it on your own website
Want to see OA Connect on your own content? Get your demo site in 24 hours: share your website and we build a chatbot trained on it, free.
